Upgrading via M-Pesa STK Push

MtaaLex supports seamless, instant subscription upgrades using Safaricom Lipa Na M-Pesa Online (STK Push). There is no need to enter credit cards or wait for manual approvals.

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Step-by-Step M-Pesa Upgrade Flow

1. In the sidebar, click on your Firm Name and select Subscription & Plans (or click Upgrade Plan from the dashboard).
2. Choose your preferred package tier:
   • Starter: Ideal for solo advocates and boutique law chambers.
   • Professional: Built for growing partnerships needing increased AI research queries, document vault storage, and collaborator seats.
   • Enterprise / Managing Partner Suite: Unlimited matters, priority Kenyan legal AI reasoning, dedicated support, and custom user roles.
3. Select your billing cycle:
   • Monthly billing.
   • Annual billing (Save 17% on total subscription fees).
4. Select M-Pesa Payment.
5. Enter your Safaricom mobile phone number (e.g., 0712 345 678 or 0111 234 567).
6. Click Pay with M-Pesa.

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Authorizing Payment on Your Mobile Phone

1. Within 3 seconds of clicking pay, your mobile phone screen will light up with an official Safaricom M-Pesa popup:

   "Do you want to pay KES X,XXX to MtaaLex Solutions? Enter M-Pesa PIN:"

2. Enter your 4-digit M-Pesa PIN on your phone and press OK.
3. Keep the browser window open.
4. As soon as Safaricom processes the transaction, MtaaLex automatically verifies the confirmation and upgrades your firm's subscription instantly.

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Troubleshooting M-Pesa Prompts

• Did not receive the prompt? Ensure your phone has active mobile network connectivity and is not on flight mode. You can click Retry Payment to trigger a fresh prompt.
• Received an M-Pesa SMS but page did not refresh? If your network lagged, simply refresh the page; the backend automatically reconciles the Safaricom confirmation code.